Terms of Service

Acceptance of terms

By accessing or using any NexSprint service — including NexScribe — you agree to these Terms of Service. If you do not agree, please do not use our services.

Service description

NexSprint provides AI-powered software products and services, including NexScribe (an audio transcription service), advisory engagements, and sprint-based software delivery. Features and availability may change over time. We will give reasonable notice of significant changes where possible.

Accounts

When you create an account, you are responsible for keeping your credentials secure. You may only hold one account per person. You must provide accurate information when registering. If you suspect unauthorised access to your account, contact us immediately at [email protected].

Acceptable use

You agree not to use NexSprint services to:

• —Upload or transmit illegal, harmful, or infringing content.
• —Abuse, harass, or circumvent rate limits or usage controls.
• —Reverse engineer, decompile, or copy any part of our services.
• —Use automated tools to scrape, crawl, or overload our infrastructure.

We reserve the right to suspend accounts that violate these terms without prior notice.

Subscription and billing

The NexSprint Membership is available as a monthly subscription (S$8 per month, billed monthly) or as an annual subscription (S$72 per year, billed annually). Both plans renew automatically at the grandfathered rate unless cancelled in advance. Cancellation takes effect at the end of the current billing period.

Refunds

We do not offer refunds for the current billing period. If you cancel your subscription, you will not be charged for future periods. If you believe there has been a billing error, contact us at [email protected] and we will review your case.

Intellectual property

You own your audio files and the transcripts generated from them. By uploading content, you grant NexSprint a limited licence to process it for the purpose of delivering the service. We do not claim ownership of your content and do not use it to train AI models.

NexSprint owns the software, design, and infrastructure that powers our services. You may not copy, reproduce, or distribute any part of our platform without written permission.

Disclaimer

NexSprint services are provided “as is” without warranty of any kind. AI transcription is highly accurate but not perfect — results may contain errors, especially with heavy accents, technical jargon, or poor audio quality. We make no warranty regarding the accuracy, completeness, or fitness for a particular purpose of any transcript or AI-generated output.

Limitation of liability

To the maximum extent permitted by Singapore law, NexSprint's total liability to you for any claim arising from use of our services is capped at the total fees you paid to us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential losses.

Governing law

These terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of the courts of Singapore.

Contact

Questions about these terms? Email [email protected].